All YOU HAVE TO DO IS TRY IT OUT !
- Easier to read orders in the kitchen or at the pass-through.
- Automatic or manual order scheduling in the kitchen.
- Filters that sort orders by workstation.
- Display of ten or so orders, even on the small screen of a touch-screen tablet.
- Order preparation tracking for delivery staff or customers.
- Information flows more quickly between the kitchen and the dining room.
And over a hundred other functions.
FULL COMPATIBLE
If you use another system, contact their support team to request integration with TicknCook.
START WITH TRAINING MODE
This unique mode lets you test TicknCook very easily and without any obligation. Have you never used a kitchen screen before, or do you want to be sure that the solution meets your needs? Then this mode is for you. With the help of a fake restaurant and fake orders, you’ll be able to play with TicknCook and see for yourself the many features and highly intuitive
interfaces.
HOW TO USE THE TICKNCOOK MODE DEMO ?
Now that you have created your TicknCook Manager user account, you automatically have a “sub account” in Demo mode (not connected to HubRise) , which allows you to simulate orders with our simulator.
It allows you to discover all the features of TicknCook without having to immediately connect TicknCook to your POS software.
You can use simulated orders to test at your own pace.
- From the home screen, select your demo account, by selecting your Demo account in the account selector at the top left.
- Click Demo in the navigation menu, or from the home page.
- Choose an order type: take out, delivery or on site.
- Select items to put in the order, with the options of your choice.
- Click on the Send Order button. Ding! That’s it, your order has been sent. You can see it on your Counter screen and on your Kitchen screen.
HOW TO MANAGE ORDERS FROM THE KITCHEN SCREEN ?
Now that your order has been sent, it appears on the Kitchen screen
- Click on Cuisine from the navigation menu, or from the home page.
- All orders to be prepared within 2 hours (default setting) appear in the “Active orders” tab.
- To start an order, click on “Start”.
- To indicate that you have finished preparing the dishes for your order, click on the “Mark as ready” button.
- You can go back using the “History” tab.
HOW TO MANAGE ORDERS ON THE COUNTER SCREEN ?
- Click on Counter from the navigation menu, or from the home page.
- All pending, in preparation, and ready orders appear in the “Active Orders” tab.
- By clicking on the magnifying glass, you can view the details of each order.
- In the ready order column, click the “Add drinks” button to mark the drinks as added.
- Then click on the “Mark as served” button to indicate that the waiter has gone to serve the customer, or that the customer has collected their order.
- In case of error, you can go back using the “History” tab.
HOW DO I MANAGE ORDERS ON THE DELIVERY AND QUEUING SCREENS ?
Your orders are now ready to be served, delivered or collected.
- Click on Queue from the navigation menu, or from the home page.
- This screen, designed to be displayed in the dining room for your customers, shows the status of takeaway orders. It is also possible to display on-the-spot orders.
- Click on Delivery from the navigation menu, or from the home page. The delivery address is highlighted.
- By clicking on the magnifying glass, you can view the details of each order to check before dispatching.
- Then click on the “Mark as dispatched” button to indicate that the delivery person has left to deliver to the customer.
- Then click on the “Mark as delivered” or “Mark as failed” button at the end of the delivery.
- If you make a mistake, you can go back in time using the “History” tab.
orders managed per day
screens simultaneously connected
country
HOW DOES IT WORK ?
STEP 1
Fill in the form at the top of the page to sign up for free training mode
STEP 2
I access the free training mode to start testing all the TicknCook features
STEP 3
I connect TicknCook to my checkout system to receive my orders on the kitchen screen
STEP 4
I have a 15-day free trial to set up and use TicknCook live in my establishment
NEED MORE HELP ?
