A reference in online ordering for independent restaurants and franchises, LivePepper supports them in developing their sales and their internet presence, with a complete solution that includes a standard or bespoke online ordering site. Also included is an interface for the management of many practical features, with complete freedom. In order to exploit their full potential, we offer a loyalty programme, an online payment solution and configuration of home delivery.
LivePepper is constantly innovating, in order to enrich its offer for restaurant owners. Your team is developping, for and with them, tools that facilitate their organization, save their time and boost their online sales. Our goal is to always improve the customer experience! These digital solutions, adapted to international markets, have enabled the 500 brands that trust LivePepper around the world; to achieve 115 million euros in sales in 2019!
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An online ordering site and an app in your image
Pizzeria, food truck, fast food brand, caterer, independent restaurant, chain or even marketplace: your LivePepper team offers to its all restaurant customers; no matter what their activity; an online ordering site. This can be standard, in their colours or based on an already existing templates, or even bespoke sites, with a personalized design created from A to Z by LivePepper graphic designers. It is also possible to integrate it into an existing site.
Each restaurant manages its site in complete autonomy from the LivePepper back office and can modify its content according to changes in menus, deals or stock management. Included or optional, various features also make it possible to optimize online ordering:
- Choice of delivery methods, times and areas;
- Configuration of the loyalty and / or referral programme;
- Limitation of toppings or customization of dishes;
- Additional page “accessories“;
- Integration of management software or complementary solutions such as HubRise or TicknCook;
- Online payment solution;
- Data base export and access to detailed statistics;
With LivePepper, each restaurant owner can also opt for a mobile application, that not only uses the design and content of their online ordering site, but also offers table ordering. This works by using a simple QR Code scanned by customers.
Digital marketing tools designed for restaurant sector
LivePepper also has a full marketing offer service. It allows a wide range of services, depending on the objectives and needs of each restaurant. It is particularly useful for:
- Looking after the content of a restaurant’s website, with professional web written texts, photo packs or customizable banners;
- Being responsible for online presence and SEO, to attract local customers through the community management service and an advanced SEO. In addition, our team is able to organize the management of Google MyBusiness and Google Ads, Waze Local campaigns and comments on platforms such as Tripadvisor;
- Improving restaurant’s image and customer relations, using the digital or traditional tools available. Included in our proposal are: sending newsletters, organizing competitions, loyalty programme plus communication kits such as flyers, business cards, posters and other goodies.
Designed for home delivery as well as collection service, your LivePepper team gives you the access to various solutions and tools available for restaurants. It allows them to develop or relaunch their activity, and meet the new habits of their connected customers.